NextStory Media

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User Research - Know What Your Customers Want

Your Guide to Product-Market Fit, Retention, and Growth.

We turn customer insights into clear strategies so you can make the right moves, faster.

Who is this for?

We help startups and growing businesses get closer to their customers with insights that matter.

Our research-backed approach helps you understand what your audience truly wants, shaping your product, strategy, and growth path.

Whether it’s finding product-market fit, improving retention, or launching something new, we’ve got the experience to guide you there.

How do you do it?

Growth Plan

  • 10-15 In-Depth Customer Conversations With Memos Of Each Call
  • Feature Prioritization Roadmap - Top 2-3 product enhancements recommended for your dev team.
  • 2-3 Customer Testimonials & Case Studies
  • Key Feature Highlights for Marketing & Web Copy
  • Onboarding & Retention Messaging Playbook - Positioning guide to improve user engagement and reduce churn.
  • Customer Feedback Surveys & Analysis - Both Quantitative & Qualitative
  • Ideal Customer Profiles with Targeted Outreach Strategies

Advanced Plan

  • Everything in Growth Plan
  • Go-To-Market Strategy
  • Competition Analysis
  • SEO Audit
  • 90 day Ready to Implement Content Blueprint
  • 8-hour on call Support